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Terms of Use

Last updated: 6 May 2026

These terms set out the agreement between you and Pree Connect Ltd when you use Pree. They are written in plain English. If anything is unclear, email info@preeconnect.com and we'll explain it.

1. Who you're agreeing with

Pree is operated by Pree Connect Ltd, a company registered in England and Wales (company number 16528271), with a registered address at Office 73, 182-184 High Street North, Area 1/1, East Ham, London E6 2JA. In these terms, "we", "us" and "our" mean Pree Connect Ltd.

2. Who can use Pree

You can use Pree if you are at least 16 years old and able to enter into a binding agreement under the law of your country. By creating an account, you confirm that this is true.

If you're using Pree on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

3. Your account

  • You're responsible for keeping your sign-in details safe. Don't share your password.
  • Tell us straight away if you think someone else is using your account.
  • The information you give us must be accurate and up to date.

4. What Pree provides

Pree helps you navigate the meetings and one-to-ones in your professional life. It feeds into a longitudinal view of your relationships over time.

Pree provides:

  • Moments — your meetings, one-to-ones, and other interactions, either synced from your connected calendar or recorded manually inside Pree. Each moment can include a pre-meeting briefing, in-the-moment support, and a post-meeting reflection.
  • Briefings — AI-generated context for upcoming moments, with optional audio.
  • PreeSense — an AI assistant for prep, in-the-moment support, and reflection.
  • Insights — a longitudinal view of the people you connect with and how those relationships evolve over time.
  • A messaging surface for staying in touch with people you meet.
  • An Outlook add-in that surfaces Pree briefings inside Microsoft Outlook.

We add, change, and remove features as we improve the product. We'll let you know about material changes before they happen.

5. Acceptable use

When you use Pree, you agree not to:

  • Use it for anything illegal, harmful, or fraudulent.
  • Send spam, harass other users, or post content that is hateful, threatening, or violates anyone's rights.
  • Try to break, scrape, reverse-engineer, or overload the service.
  • Pretend to be someone else, or sign in to an account that isn't yours.
  • Use Pree to collect personal data about other people for purposes they haven't agreed to.
  • Upload content you don't have the right to upload.

We can suspend or close accounts that break these rules. If we do, we'll tell you why where we can.

6. Your content

You keep ownership of everything you post or upload to Pree (your messages, profile content, voice notes, reflections, and so on). By using Pree, you grant us a non-exclusive licence to host, process, and display that content for the purpose of running the service for you and the people you share it with. This licence ends when you delete the content or close your account, except where we need to keep something for legal or backup reasons.

You're responsible for the content you post. Don't post anything you wouldn't want the people in your meetings to see.

7. AI-generated briefings

Important: Pree's briefings, summaries, and PreeSense outputs are generated by AI. They can be wrong, out of date, or incomplete. Don't rely on them for legal, financial, medical, or safety-critical decisions. Always verify important details yourself before acting on them.

We do our best to make briefings useful and accurate, but we can't guarantee they will be. AI providers (currently OpenAI) are continuously updated, which means the same input can produce different output over time.

8. Connected accounts

If you connect a Microsoft 365 or Google account, you authorise Pree to access the calendar and email-metadata scopes you grant during sign-in. You can revoke access at any time from Settings → Integrations, from your Microsoft or Google account settings, or by uninstalling the Outlook add-in.

The data we receive and how we use it is described in our Privacy Policy.

9. The Outlook add-in

The Pree Outlook add-in is a Microsoft Office add-in distributed (or being prepared for distribution) through Microsoft AppSource. It's covered by these terms in addition to Microsoft's own terms for AppSource and Office add-ins. If there's a conflict between Microsoft's terms and ours about the add-in itself, Microsoft's terms apply for the parts that govern the add-in's distribution.

10. Paid features

Pree includes paid features:

  • Pree Premium (coming soon): a recurring monthly subscription that unlocks additional features for individual users. We'll show the price and what's included before you subscribe. You can cancel at any time from your account settings; cancellation takes effect at the end of your current billing month, and you keep access to premium features until then.

Payments are processed by Stripe. We never see or store your full card number. Refunds for Pree Premium are handled on a case-by-case basis — email info@preeconnect.com if you'd like a refund considered.

If you're a consumer in the UK or EU, your statutory cancellation rights are not affected by these terms.

11. Service availability

We aim to keep Pree available and working well, but we don't guarantee uninterrupted service. We may need to take Pree down for maintenance, fixes, or to deal with security issues. Where we can, we'll give notice in advance.

12. Closing your account

You can close your account at any time from Settings → Account. We can close or suspend your account if you break these terms, if we're legally required to, or if we decide to stop running the service. If we close your account for a reason that isn't your fault, we'll give you reasonable notice and a way to export your data.

13. Disclaimers

Pree is provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we exclude all implied warranties — including warranties of merchantability, fitness for a particular purpose, and non-infringement — in respect of the service.

Nothing in these terms limits or excludes any liability that cannot legally be limited or excluded, including liability for death or personal injury caused by our negligence, or for fraud.

14. Limitation of liability

To the fullest extent allowed by law, we are not liable for:

  • Indirect or consequential losses (including loss of profits, business, opportunity, goodwill, or data).
  • Losses caused by AI-generated content being inaccurate, incomplete, or out of date.
  • Losses caused by the unavailability of the service, or by content posted by other users.

Our total liability to you for everything that happens under these terms in any 12-month period is limited to the greater of: (a) the amount you paid us in that period, and (b) £100.

If you're a consumer, you have legal rights that these terms don't take away.

15. Changes to these terms

We may update these terms as Pree changes. If we make material changes, we'll notify you in the app or by email before they take effect, and (where the law requires it) ask you to agree to them. The "Last updated" date at the top of this page will always reflect the current version.

16. Governing law and disputes

These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers based in another part of the UK or in the EU can also bring claims in their local courts.

Before going to court, please email us at info@preeconnect.com; most things can be sorted out informally.

17. General

  • If any part of these terms is found to be unenforceable, the rest stays in force.
  • If we don't enforce a right under these terms straight away, that doesn't mean we've waived it.
  • You can't transfer your account to anyone else without our written consent. We can transfer our rights and obligations under these terms (for example, if the business is sold), provided this doesn't reduce your rights.
  • These terms (together with our Privacy Policy) form the whole agreement between you and us about Pree.

18. Contact

  • Email: info@preeconnect.com
  • Post: Pree Connect Ltd, Office 73, 182-184 High Street North, Area 1/1, East Ham, London E6 2JA
© 2026 Pree Connect Ltd. Company number 16528271. Registered in England and Wales.